Dispatch Times
Our items are made-to-order therefore dispatch times fluctuate depending on how busy we are.
The current dispatch time is:
3 – 5 Working Days
For a more exact delivery timescale or if you have a deadline please just get in touch before you place an order.
Please note – multiple orders will be sent out all together when the order is fully completed.
UK Orders & Postage
All UK orders can be placed through our online shop. Orders will be sent using Royal Mail, Collect Plus or My Hermes, and should arrive within 2-4 working days of dispatch. You will receive an automated email when your order has been dispatched from our studio.
We also offer local delivery to CO6*, CO3*, CO8*, CO9*and CO10* postcodes, this is £1.50 per order.
Made to Measure Curtains & Roman Blinds
The lead time for these changes according to our makers work load – we advise the lead time is from 3-5 weeks can be upto 7 during busy periods. We will let you know a more acurate lead time with your quote.
International Orders & Postage
International orders are very welcome via our Etsy shop! Please note especially if you are in the EU, please check your countries guidelines on customs import duty & tax prior to placing your order. The cost of postage does not cover these and we do not pay these charges.
You’ll find it here: Lilymae Designs Etsy Shop .
If you need help with your order, please don’t hesitate to get in touch!
Packaging
All items come wrapped in tissue paper as well as a gift tag attached, perfect for those wanting to give their purchases as a gift. All orders are wrapped carefully by our team and we care for the environment therefore we do always try to recycle as much packaging as possible, it’s likely your items will arrive tucked inside a reused box. We’re extremely proud to do this it saves our customers money as we’re able to keep our postage costs to a minimum and saves the environment at the same time!
